![How to Start an Ecommerce Business in Australia [2023 Guide]](/template/5731a701/images/resource-blog-right-img1.png)
Cater ME Elevates Corporate Catering Experience with WebCommander
Industry
Corporate catering and event services
Platform
WebCommander
Previous Platform
N/A
The client
Cater ME is a Sydney-based catering service with over five years of experience providing high-quality catering solutions for corporate and private events. Specialising in office functions, conferences, and hotel events, the company focuses on offering a seamless ordering platform with a curated menu for business and social gatherings. Cater ME ensures reliable, timely, and efficient services within the Sydney CBD area, eliminating hidden costs and extra delivery charges. For events outside the CBD, they provide customised catering solutions upon request.
The challenges
As Cater ME expanded its services, the company faced several operational challenges, including the growth in demand for its catering services, which highlighted inefficiencies in the existing system. Managing orders, deliveries, and customer expectations became increasingly difficult without a centralised platform to handle the complexities of their operations.
Limited online presence
While their catering services were in demand, the lack of a modern, user-friendly platform was hindering the ease of placing orders, which affected customer satisfaction.
Lack of customisation for extended locations
Catering to events outside the CBD without a tailored system caused logistical challenges and difficulty in providing quotes for those events.
Complicated order management
Handling orders manually led to operational inefficiencies, including scheduling issues and miscommunications regarding delivery times.
Our solutions
Cater ME partnered with WebCommander to optimise their catering services and streamline operations. Here's how they enhanced their customer experience and improved overall efficiency:
Professional website design
The new site provides a professional, easy-to-navigate platform where clients can quickly browse the menu and place orders without any hassle.
Diverse menu selection
The site features a comprehensive menu for all event types, including breakfast, lunch, snacks, salads, pastries, and customised grazing platters.
Advanced delivery system
Customers can select a delivery time slot within the available schedule, ensuring timely and efficient deliveries.
Streamlined ordering platform
An easy-to-use interface with secure checkout allows customers to quickly complete orders, boosting conversion rates and satisfaction.
Sydney CBD exclusive service
The platform guarantees a seamless catering experience with no hidden charges within the Sydney CBD area, ensuring predictable costs for clients.
Extended corporate & private catering services
Custom quotes and catering solutions are available for events outside the Sydney CBD, ensuring flexibility for larger or more unique events.
Let’s see what the client have to say
"Since launching the new website, we've seen a tremendous improvement in our operations. Our customers love the easy ordering system, and the advanced delivery scheduling has helped us meet deadlines more effectively."
